7u7b Privacy Policy — How We Handle Your Data
This policy explains exactly what personal information 7u7b collects, why we collect it, how it is stored and how you can exercise your data rights at any time.
Introduction
7u7b ("we", "us", "our", "the Platform") is committed to protecting the privacy of every individual who uses our online casino and sports betting platform. This Privacy Policy ("Policy") sets out in clear, accessible language how 7u7b collects, processes, stores, shares and protects the personal information of players and visitors located in Bangladesh and elsewhere. This Policy applies to all interactions with 7u7b, including account registration, deposits and withdrawals, gameplay, customer support communications, and any marketing correspondence you receive from us.
By accessing or using the 7u7b platform in any form — including by creating an account, making a deposit or simply browsing the website — you acknowledge that you have read this Policy and consent to the data practices described herein. If you do not agree to this Policy, please do not use the 7u7b platform. Where we require your consent for a specific type of data processing, we will ask for it separately and you may withdraw it at any time by contacting our support team.
Our Privacy Commitments at a Glance
Six principles that define how 7u7b treats your personal information.
SSL Encryption
All data transmitted between your browser and 7u7b is protected by 256-bit SSL encryption. Your credentials are never sent in plain text.
No Data Selling
7u7b does not sell, rent or trade your personal data to third-party marketers or data brokers under any circumstances.
Your Right to Access
You may request a copy of the personal data 7u7b holds about you at any time by contacting our support team. We will respond within a reasonable timeframe.
Right to Deletion
Subject to legal retention obligations, you may request deletion of your personal data upon account closure. We will action validated requests promptly.
Secure Storage
Personal data is stored on secured servers with access controls, audit logging and periodic security reviews to prevent unauthorised access.
Transparent Policy
This Policy is written in plain language and updated whenever our data practices change materially. The revision date is always displayed at the top of this page.
1. Information We Collect
7u7b collects personal information in the following categories. We collect only what is necessary for the purposes described in this Policy.
2. How We Use Your Information
7u7b uses the personal information we collect for the following purposes. We process your data only where we have a valid lawful basis for doing so.
Account and Service Delivery
We use your identity and contact information to create and manage your account, process deposits and withdrawals via bKash, Nagad, Rocket and other supported Bangladeshi payment methods, verify your identity through our KYC process, and deliver customer support. This is the core purpose for which your data is collected and the lawful basis is the performance of the contract between you and 7u7b.
Security and Fraud Prevention
Technical data — including IP addresses, device fingerprints and session patterns — is analysed by our security systems to detect and prevent fraud, account takeover attempts, duplicate account registration, bonus abuse and money laundering. This processing is carried out on the basis of our legitimate interests in maintaining a safe and fair platform for all players.
Responsible Gaming
Gameplay data — including session length, wagering patterns and deposit frequency — is monitored to identify players who may be showing signs of problem gambling. Where our responsible gaming systems flag a concern, we may contact the player, apply account-level safeguards, or follow our internal responsible gaming escalation procedure. This processing is carried out on the basis of our legal obligations and legitimate interests in player welfare.
Marketing Communications
Where you have opted in to receive marketing communications, 7u7b may use your contact information to send promotional offers, bonus notifications, tournament invitations and platform news. You may opt out of marketing communications at any time by following the unsubscribe link in any communication or by contacting support. Opting out of marketing does not affect your ability to use the platform or receive service-related communications such as withdrawal confirmations and account security alerts.
3. Sharing Your Information
7u7b does not sell your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for each purpose.
Payment Processors
To process deposits and withdrawals, 7u7b shares relevant transaction data with our payment processing partners, including the mobile wallet operators bKash, Nagad, Rocket and Upay, and partner banks such as Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank and Sonali Bank. These partners receive only the transaction data necessary to complete or verify the payment and are bound by their own privacy and data security obligations.
Game Providers
To deliver the games in our lobby, 7u7b shares a session token with the game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi) that is sufficient to authenticate your session. Game providers do not receive your name, mobile number, financial data or full account details. Session data shared with game providers is governed by those providers' own data processing terms.
Legal and Regulatory
7u7b may disclose personal data to law enforcement agencies, regulatory authorities or courts where required to do so by applicable law, legal process or a binding court order. We will notify you of any such disclosure where we are legally permitted to do so. We will not disclose more information than is legally required in response to any such request.
4. Cookies and Tracking Technologies
7u7b uses cookies and similar tracking technologies on the platform to deliver a secure, functional and personalised experience. The types of cookies we use and how you can control them are described below.
Essential Cookies
These cookies are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and enable secure payment processing. You cannot opt out of essential cookies without also ceasing to use the platform, as they are required for its core operation.
Analytics Cookies
We use analytics cookies to understand how players interact with the platform — which pages are visited most frequently, how long sessions last, and where users typically leave the site. This data is aggregated and anonymised where possible and is used exclusively to improve the platform experience. You may opt out of analytics cookies by adjusting your browser settings.
Security Cookies
Security cookies store a device-level identifier that our fraud prevention systems use to recognise trusted devices and flag login attempts from unfamiliar devices or locations. These identifiers do not contain personally identifiable information and are not shared with third parties. They form part of our multi-layer account protection system and cannot be disabled without reducing your account's security posture.
5. Data Security
7u7b implements a multi-layered security architecture to protect the personal data it holds. All data in transit between your device and our platform is encrypted using TLS 1.2 or higher. Data at rest — including account details, financial records and identity documents — is stored in encrypted form on secured servers with access restricted to authorised personnel only. Access to production systems is logged and audited, and access credentials are subject to rotation policies and multi-factor authentication requirements.
No security system is entirely infallible. In the event of a data breach that affects your personal data and gives rise to a high risk to your rights and freedoms, 7u7b will notify you without undue delay and will take all reasonable steps to contain the breach and mitigate its impact. If you believe your account has been compromised, please contact our support team immediately so that we can take protective action.
6. Your Data Rights
As a player on the 7u7b platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within a reasonable timeframe and may need to verify your identity before processing your request.
- Right of access — you may request a copy of all personal data 7u7b holds about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
- Right of rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
- Right of erasure — subject to our legal retention obligations, you may request that we delete your personal data. We will comply unless retention is required by law or necessary for the establishment or defence of legal claims.
- Right to restrict processing — you may ask us to suspend the processing of your personal data in certain circumstances, for example while a rectification request is under review.
- Right to object — where we process your data on the basis of our legitimate interests, you have the right to object. We will stop the processing unless we can demonstrate compelling legitimate grounds that override your interests.
- Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
7. Data Retention
7u7b retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with our legal and regulatory obligations. Account data — including identity, contact and financial information — is retained for the duration of the active account relationship and for a minimum period of five years following account closure, in accordance with applicable financial record-keeping requirements. Gameplay and transaction data is retained for the same minimum period. Marketing preference data is retained until you withdraw your consent or opt out.
Where data is no longer required for any legitimate purpose, 7u7b will securely delete or anonymise it. Anonymised data — from which all identifying information has been stripped — may be retained indefinitely for aggregate statistical analysis to improve the platform. You may request information about the specific retention periods applicable to your data by contacting [email protected].
8. Children's Privacy
The 7u7b platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that a user is under 21, their account will be immediately suspended, all personal data associated with the account will be deleted as soon as legally permissible, and any funds held will be handled in accordance with our responsible gaming and underage gambling procedures. If you are a parent or guardian and believe your child has registered on the 7u7b platform, please contact us immediately at [email protected] so that we can take prompt action.
9. Changes to This Privacy Policy
7u7b reserves the right to update this Privacy Policy at any time. When we make material changes to this Policy — meaning changes that significantly affect how we collect, use or share your personal data — we will make reasonable efforts to notify registered players via their registered contact details prior to the change taking effect. The date of the most recent revision is always displayed at the top of this page. Your continued use of the 7u7b platform after any revision constitutes your acknowledgement of the updated Policy. If you do not agree to a revised Policy, you must cease using the platform.
10. Contact Us About Privacy
If you have any questions, concerns or complaints about this Privacy Policy or about how 7u7b handles your personal data, please contact our support team. We take all privacy enquiries seriously and will respond promptly. You can also use this channel to submit a data rights request as described in Section 6 above.
Email: [email protected]
Have More Questions About Your Privacy?
Our support team is available 24/7. You can also explore the 7u7b Casino or browse our FAQ for quick answers.