Responsible Gaming at 7u7b
We believe entertainment and safety go hand in hand. These tools and guidelines are here to help every player on our platform make informed choices and stay in control.
Our Commitment to You
7u7b is built for players across Bangladesh who treat online gaming as a form of entertainment — not a primary source of income. We understand that for the vast majority of our players, gambling is a leisure activity enjoyed responsibly. However, we also recognise that for some individuals gambling can become problematic, and we take that seriously. Our responsible gaming programme is not a box-ticking exercise. It is a genuine commitment to the welfare of every person who registers an account with us, from Dhaka to Chittagong, Sylhet to Cox's Bazar.
Every tool described on this page is available free of charge to all registered 7u7b players. These protections are not buried in account menus — our support team can activate any of them on your behalf within minutes. If you ever feel that your gambling is no longer enjoyable, is affecting your finances, your relationships or your mental health, please reach out to us before the situation escalates. We are here to help, not to judge.
Responsible Gaming Tools
Six practical controls you can activate on your 7u7b account at any time.
Deposit Limits
Set a daily, weekly or monthly cap on how much you can deposit. Once set, limits can only be reduced immediately — increases take 7 days to activate.
Session Time-Out
Set a maximum session length — 30 minutes, 1 hour, 2 hours or custom. When your limit is reached, you are automatically logged out for the rest of the day.
Self-Exclusion
Request a voluntary ban from the platform for 1 month, 3 months, 6 months, 1 year or permanently. Self-exclusion cannot be reversed during the chosen period.
Account Lock
Instantly freeze your account for 24 hours, 48 hours or 7 days. Useful when you need a short cooling-off period without committing to a longer self-exclusion.
Activity History
Review a full record of your deposits, withdrawals, wager amounts and session lengths at any time. Transparency in your own data is the first step toward staying in control.
Reality Check
Enable periodic on-screen reminders that display how long you have been playing and how much you have wagered in the current session. Available in 15-minute intervals.
How Deposit Limits Work
A deposit limit is one of the most effective tools for keeping your gambling spending within a budget you are comfortable with. When you contact 7u7b support and request a deposit limit, you choose the time period (daily, weekly or monthly) and the maximum amount in Bangladeshi Taka (৳) that you are willing to deposit within that period. Once your limit is active, the platform will automatically decline any deposit attempt that would exceed your chosen cap. You will receive a notification explaining that your deposit limit has been reached for the current period.
Reducing your deposit limit takes effect immediately. Increasing a limit — even back to the original level — requires a mandatory 7-day waiting period before the change is applied. This cooling-off period is intentional: it gives you time to reconsider whether the increase is something you genuinely want, rather than an impulsive decision made in the heat of the moment. Deposit limits apply to all payment methods on the platform, including bKash, Nagad, Rocket, Upay and bank transfers.
Time-Out and Self-Exclusion
If you need a break from gambling — whether for a few days or an extended period — 7u7b offers structured options to help you step away safely. Here is how to request a time-out or self-exclusion:
Contact Support
Reach out to the 7u7b support team at [email protected] with the subject line "Time-Out Request" or "Self-Exclusion Request". Our team is available 24/7.
Choose Your Duration
For a time-out, choose 24 hours, 48 hours or 7 days. For self-exclusion, choose 1 month, 3 months, 6 months, 1 year, or permanent. Our team will confirm your choice and ask you to verify your identity.
Exclusion Activates
Your account is restricted immediately. During self-exclusion you will not be able to log in, deposit, wager or receive marketing communications from 7u7b. When a permanent self-exclusion is requested, your account data is retained only as required by law.
Warning Signs of Problem Gambling
Recognising these signs early is the most important step. If any of the following apply to you or someone you know, please reach out for support.
Spending more money or time gambling than you originally intended, and finding it difficult to stop when you planned to.
Borrowing money, selling possessions or neglecting bills and essential expenses in order to fund gambling sessions.
Feeling restless, irritable or anxious when not gambling, or using gambling as a way to escape stress, depression or personal problems.
Lying to family members, friends or colleagues about how much time and money you are spending on gambling.
Chasing losses — continuing to gamble after a losing session with the intention of winning back what you lost.
Neglecting work, family responsibilities, social activities or personal health because of time spent gambling.
Protecting Young People
7u7b operates a strict 21+ policy with zero tolerance for underage gambling. During registration, every player must confirm that they are aged 21 or above. Our KYC verification process requires government-issued identification — such as a National ID card (NID) or passport — and date of birth is checked against that document. Where there is any doubt about a player's age, the account is suspended and full KYC documentation is requested before play can resume. Any winnings accumulated prior to age verification being completed may be withheld.
If you are a parent or guardian in Bangladesh and are concerned that a child may have accessed the 7u7b platform, please contact us immediately at [email protected]. We will investigate and take appropriate action, including closing the account and returning any remaining balance through legitimate channels. We also recommend that parents and guardians use device-level parental control software to prevent minors from accessing online gambling platforms.
Tips for Healthy Gambling
Set a Budget Before You Start
Decide on the maximum amount you are comfortable losing before you log in. Treat it as the cost of entertainment — not an investment you expect to recover.
Never Chase Losses
If you have reached your session budget, log out and walk away. Chasing losses is the single most common reason responsible players cross into problem gambling territory. No game outcome can be predicted or guaranteed.
Keep Gambling Separate From Finances
Only ever deposit funds that you have set aside specifically for entertainment. Never use money earmarked for rent, groceries, school fees or any essential household expense. bKash and Nagad make it easy to deposit — make it equally easy to stay disciplined by keeping gambling funds in a separate wallet.
Take Regular Breaks
Set a timer when you start a session. Getting up, stretching and stepping away from the screen periodically helps you maintain perspective. Our reality check feature can send you automatic reminders if you prefer a built-in prompt.
Getting Help
If you are concerned about your gambling — or about the gambling habits of someone you care about — please do not hesitate to get in touch with the 7u7b support team. Our agents are trained to handle these conversations with sensitivity, confidentiality and without judgement. We can discuss the tools available, help you activate protections immediately, or simply listen. Seeking help is a sign of strength, not weakness.
7u7b Responsible Gaming Support
Our support team is available 24 hours a day, 7 days a week. Response times are typically under 30 minutes via email.
To activate any responsible gaming tool, request a time-out or self-exclusion, or to simply talk, contact us:
[email protected]Ready to Play the Right Way?
Responsible gaming and great entertainment go together at 7u7b. Browse our FAQ for quick answers, or explore the casino when you are ready.